Privacy Policy

VectorGrid Canada collects information necessary to provide our operational architecture analysis services. This includes professional contact details (name, company, email, phone), technical data from system interactions, and usage data from our platform. We do not collect sensitive personal information unrelated to our professional services.

We use collected information to deliver and improve our energy network analysis services, communicate about system updates and reports, ensure the security and integrity of our platform, and comply with Canadian legal obligations. Information is processed based on contractual necessity, legitimate business interests, or with your consent.

We may share information with trusted third-party service providers who assist in platform operations, data analysis, and infrastructure monitoring, under strict confidentiality agreements. Disclosure may also occur if required by Canadian law (e.g., PIPEDA) or to protect the rights and safety of VectorGrid Canada, our users, or the public.

We implement robust technical and organizational measures, including encryption and access controls, to protect your data against unauthorized access or breach. Data is retained only as long as necessary to fulfill the purposes outlined in this policy, comply with legal record-keeping requirements, or resolve disputes.

You have the right to access, correct, or request deletion of your personal information. You can opt-out of non-essential communications. To exercise these rights under Canadian privacy laws, contact us at [email protected]. We will respond to your request within the timeframe required by applicable law.

This policy may be updated to reflect changes in our services or legal requirements. The updated version will be posted on our website. For any questions regarding this Privacy Policy or our data practices, please contact our Data Protection Officer at: VectorGrid Canada, 510 West Hastings Street, Vancouver, BC V6B 1L8, or via email at [email protected].